How can a voice assistant help me as a sales manager?

Voice assistants will make everyday business life easier in the future. Whether it's daily office tasks, calculations or the preparation of offers — thanks to smart voice assistants, these to-do items can already be sustainably simplified today. This saves sales employees valuable time and costs incurred by the corresponding departments. But what other benefits does a voice assistant offer you in everyday sales?

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These are the benefits of using the voice assistant for sales staff

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The use of voice assistants in sales makes the everyday work of sales employees more efficient and ensures not only an optimized use of time resources in the sales department, but also cost savings. Documentation and administrative costs are reduced, information can be stored, processed and retrieved in a structured way, and sales staff can therefore concentrate on the core of their job again: sales!

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Structured visit reports

Without the use of a voice assistant, visit reports are often sent incoherently as an email. This unnecessarily burdens business processes and costs valuable time during the review. This also makes it difficult to correctly evaluate the data. The situation is different when employees draw on the strengths of a voice assistant. This enables a crystal-clear workflow and the structured evaluation of customer data. Confusely structured documents? A nuisance of the past!

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Optimized use of CRMs

At the same time, voice-based artificial intelligence (AI) makes it easier to use customer relationship management systems (CRM systems) noticeable. Finally, the voice assistant provides sales professionals with a comprehensive range of information about the customer in question. This provides a better market overview and thus an increase in turnover.

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Saving time in customer service

In addition, a voice assistant saves customer service and sales employees valuable time. Since administrative tasks are completed more efficiently and quickly using the voice assistant, salespeople have more time to focus on more important things. They can now use the time they have gained to focus on customer needs. As a result, not only can new customer acquisition be made more successful, but increased attention can also be paid to existing customer care again.

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Save costs through guided working

When it comes to saving costs, a voice assistant is just as appealing. Thanks to him, it is possible to feed documentation tasks into a system more quickly as part of guided working. Since we speak faster than we write, visit reports and minutes can be created more efficiently using a voice assistant, as time-consuming typing of documents is no longer necessary. Less working time means lower costs on the balance sheet. Training costs are also eliminated, as systems can be operated intuitively with a voice assistant.

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Use travel times productively

Another major advantage is the ability to use a voice assistant on the go. Short and long journeys to customers are thus transformed from lost time to boosters productivity. As a result, this not only increases the frequency of visits. The quality of sales calls can also be significantly increased through extensive preparation during travel times.

This is how end customers benefit from the advantages of the voice assistant

Sales employees are not the only ones who benefit sustainably from the use of a voice assistant in their day-to-day work. This also offers clear advantages for end customers: Thanks to smart AI, they receive in-depth information about an offer. With the help of a voice assistant, products can be presented in detail and the customer receives exactly the consulting service that is in demand. This in turn gives your sales department a clear competitive advantage and generates more revenue for your company.

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Tailored offers through guided selling

As part of guided selling, more turnover can be achieved through the use of voice assistance, as the needs of the interested party are always in focus and more attractive offers can therefore be made. This results in a wide range of practical options for clever consulting automation. The salesperson uses the wealth of information available when necessary to substantiate his sales arguments. At the same time, the end customer receives an offer that is tailored exactly to their needs. The scale effect that occurs at the end of the sales process ultimately generates significantly more turnover with increased customer satisfaction. A win-win situation is created for everyone involved.

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First-class customer service through support automation

When talking about voice assistants for sales, support automation must also be mentioned. Thanks to it, customer service costs are significantly reduced. As a result, he receives fewer inquiries, as a chatbot can resolve a large part of customer inquiries at its own discretion. Since artificial intelligence is constantly learning new things, its service improves over the period of use. As a result, customer service is able to focus on cases that chatbots cannot yet solve automatically.

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Which voice assistant is suitable for sales managers?

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Integrating a voice assistant offers sales managers, employees, and consumers numerous benefits. These include not only significant cost and time savings, but also increased customer satisfaction. Experience has shown that this increases with the quality of services across all departments — and the voice assistant becomes a reliable employee with a scalable character.

At the same time, there is the question of which language assistant meets the requirements of modern sales processes. After all, these are often complex, which means that only a powerful assistant is an option. Sally offers all the benefits that make innovative AI stand out. As talking CRM, chatbots and voice assistants can be easily integrated into existing business systems such as SAP or Office. Customer communication via Microsoft Teams or Slack is also automated. This functionality increases sales while measurably reducing costs. With the help of Sally, the market overview can also be significantly improved: Relevant customer information is analyzed, which makes it easier to satisfy the target group. More sales with less effort and higher customer satisfaction are the natural result.

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