Sally AI Erfahrungsbericht

Problem before Sally

Jens Trabert, Global Vice President of Innovation Commercialization at Freudenberg FST GmbH, faced the challenge of managing increasing tasks by streamlining and automating processes, all while maintaining or even reducing resources. Handling these growing workloads manually was inefficient and caused bottlenecks in operations. Jens realized that innovative solutions were essential to keep up with changing demands while using resources more effectively.

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Target

Jens and his team aimed to streamline and automate processes to meet growing work demands. They were looking for cutting-edge technologies, especially in the field of language technologies. Over a year ago, Jens discovered the Sally team and recognized the potential of integrating a chatbot into their daily operations. The solution needed to be not only efficient but also reliable and capable of seamlessly optimizing their workflow.

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Solution

The close and efficient collaboration with the Sally team allowed Jens to integrate a chatbot into Freudenberg FST GmbH's operations in a very short time. By customizing and integrating Sally, the chatbot was able to automate repetitive tasks and provide reliable support for more complex work requirements. This innovative solution boosted efficiency and optimized resource usage.

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Conclusion

The collaboration with Sally has not only streamlined and automated processes at Freudenberg FST GmbH but also introduced a pioneering approach through the integration of language technologies. Jens Trabert and his team can now focus on strategic innovations, as the chatbot responds efficiently and flexibly to the company’s evolving needs.