Sally AI Testimonial

EAS Batteries GmbH

10-49 employees

Sally reliably transcribes and summarizes meetings in German, which saves a lot of rework.

Problem before Sally

Joachim from EAS Batteries GmbH was looking for a more efficient solution for documenting meetings, especially national and international customer conversations. Since EAS Batteries GmbH places great importance on precise documentation, employees invest a lot of time in entering information into the CRM tool. Joachim wanted to optimize this process to save time and improve communication with customers.

Target

Joachim was searching for a solution that would make meeting follow-ups more efficient while ensuring accurate documentation in the CRM system. The goal was to streamline internal processes and ensure transparency for all stakeholders.

Solution

With Sally, EAS found a tool that met several of these requirements. Sally transcribes meetings and generates summaries that are immediately available. If desired, all participants receive an overview of the discussions.

Conclusion

By using Sally, Joachim saves time each week that he previously spent on manually processing meeting notes. At the same time, customers benefit from a combination of technology-based and personally curated documentation, making collaboration more efficient.

Joachim Kopf

Business Development Manager

EAS Batteries GmbH

EAS Batteries develops and manufactures high-performance battery cells for a wide range of applications, including shipping, space travel, mobile machines and stationary energy storage systems. Based in Nordhausen, Germany, the company offers tailor-made solutions that are focused on innovation, sustainability and individual customer needs.

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Automation by Sally replaced the manual transcription process, improved the quality of transcripts and significantly relieved the team.

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Sally offered an easy-to-use, GDPR-compliant solution with accurate transcriptions and a way to customize the meeting bot with BAM Engineering branding.

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Sally was seamlessly integrated to automatically transcribe conversations, deliver relevant information in seconds, and offer an intuitive user experience.

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Thanks to Sally, the time-consuming follow-up of meetings is no longer a problem and Malte can concentrate on the essentials: building and maintaining strong customer relationships.

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Sally now takes on repetitive tasks such as creating notes and integrating with the tools. This frees up Daniel to focus on value-driven activities that move FutureNext forward.

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