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Problem before Sally:

Jens Trabert, as Global Vice President Innovation Commercialization at Freudenberg FST GmbH, was confronted with the challenge that increasing tasks required streamlining and automating processes while maintaining or even reducing resources. Handling these increasing workloads manually was inefficient and led to bottlenecks in operational processes. Jens recognized that innovative solutions were needed to keep pace with changing requirements while using resources more effectively.

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Objective:

The goal of Jens and his team was to streamline and automate processes in order to meet increasing work requirements. In doing so, they were looking for pioneering technologies, particularly in the area of language technologies. Jens came across the Sally team over a year ago and recognized the potential of integrating a chatbot into everyday work. The solution should not only be efficient, but also reliable and able to seamlessly optimize the workflow.

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solution:

The close and efficient collaboration with the Sally team enabled Jens to integrate a chatbot into Freudenberg FST GmbH's operational processes in a very short time. By adapting and integrating Sally, the chatbot was able to not only automate repetitive tasks, but also provide reliable support for complex work requirements. The innovative solution helped to increase efficiency and make optimal use of resources.

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Conclusion:

The collaboration with Sally has not only helped to streamline and automate processes at Freudenberg FST GmbH, but has also introduced a pioneering approach through the integration of language technologies. Jens Trabert and his team can now concentrate on strategic innovations, as the chatbot not only responds efficiently but also flexibly to the company's needs.